Video coaching isn't just in-person coaching through a screen. It requires different skills, different setups, and different awareness. Master these, and virtual sessions can be just as powerful as face-to-face.

Technical Setup

Camera Position

  • Position camera at eye level (use books or a stand)
  • Keep some distance—head and shoulders visible
  • Look at the camera, not the screen, when speaking

Lighting

  • Face a window or use a ring light
  • Avoid backlighting (windows behind you)
  • Soft, even lighting is most flattering

Audio

  • Use headphones to prevent echo
  • Consider an external microphone
  • Choose a quiet space
  • Test audio before each session

Background

  • Keep it simple and uncluttered
  • Bookshelves and plants work well
  • Ensure nothing distracting or unprofessional is visible

Presence and Connection

Maintain Eye Contact

This is the hardest part of video coaching. When listening, look at your client on screen. When speaking important points, look directly at the camera lens.

Slow Down

Video adds a slight delay. Pause longer after questions. Don't rush to fill silence. Let processing happen.

Exaggerate Slightly

Energy doesn't translate fully through screens. Nod more visibly, smile more openly, gesture more deliberately than you would in person.

Check In More

Without physical presence, you miss subtle cues. Ask: "How is this landing?" "What are you noticing?" "What's coming up for you?"

Session Structure

  • Start with a brief check-in to establish presence
  • Keep sessions slightly shorter (50 vs 60 minutes)
  • Build in breaks for longer intensives
  • End with clear actions and next steps

When Technology Fails

Have a backup plan:

  • Exchange phone numbers for audio fallback
  • Know how to quickly switch platforms
  • Don't let tech issues derail the session—adapt

Stronghold's built-in video sessions handle the technology so you can focus on coaching.