Testimonials are your most powerful marketing asset. A genuine endorsement from a happy client carries more weight than anything you could say about yourself. Yet most coaches have few or weak testimonials because they don't ask effectively.

When to Ask

Timing matters. Request testimonials when:

  • Client achieves a significant milestone
  • They spontaneously praise your work
  • At the natural end of an engagement
  • During a particularly impactful session

Don't ask struggling clients or too early in the relationship.

How to Ask

Make it easy and specific:

"I'm so glad coaching has been valuable for you. Would you be willing to share a brief testimonial about your experience? It really helps other people who are considering coaching to hear from someone who's done it."

Guiding Better Testimonials

Generic testimonials ("Great coach!") don't help. Guide clients with prompts:

  • What was your situation before coaching?
  • What specific results have you achieved?
  • What was most valuable about working together?
  • What would you tell someone considering coaching?

Testimonial Formats

  • Written - Easy to get, easy to use
  • Video - Most powerful, higher barrier
  • Audio - Good middle ground
  • Case study - Detailed story format

Using Testimonials

  • Website testimonials page
  • Scattered throughout your site
  • Proposals to specific clients
  • Social media (with permission)
  • Email sequences

Permission and Privacy

  • Always get explicit permission
  • Ask if they want full name, first name only, or anonymous
  • Some clients prefer title/industry over name
  • Offer to let them approve final version

Even anonymous testimonials work: "Executive Coach, Fortune 500 Company" still carries weight.