A client portal transforms the coaching experience from periodic sessions to an ongoing relationship. Clients can access resources, track progress, and stay engaged between sessions.

What a Client Portal Provides

24/7 Resource Access

Worksheets, recordings, frameworks, and materials are always available—not buried in email threads.

Progress Visibility

Clients can see their assessment results, goal progress, and session history in one place.

Self-Service Scheduling

Book, reschedule, and manage appointments without back-and-forth emails.

Communication Hub

Messages, session notes, and homework assignments are centralized and searchable.

Benefits for Coaches

  • Fewer administrative questions
  • Higher resource utilization
  • Better client engagement
  • Professional perception
  • Reduced no-shows

Benefits for Clients

  • Everything in one place
  • Self-service convenience
  • Visible progress tracking
  • Easy access to materials
  • Feeling of investment in the process

Setting Up Your Portal

  1. Upload your core coaching resources
  2. Configure what clients can see and do
  3. Customize branding to match your practice
  4. Send portal invitations to clients
  5. Orient them in their first session

Driving Portal Adoption

Clients won't use what they don't know about:

  • Introduce the portal in onboarding
  • Reference it during sessions ("You'll find that in your portal")
  • Assign homework that requires portal access
  • Keep adding fresh, valuable resources

Stronghold includes a full client portal with every subscription.